CloseTrace

The product

One platform for every signal a visitor leaves behind

Sessions, replay, lead recovery, heatmaps and funnels — pulled from a single capture pipeline so every module agrees on what happened.

01 · The tracker

10 KB. Async. Fail-silent.

A vanilla TS snippet with zero deps. Loaded async, designed not to block render, and wrapped in try/catch so host pages stay protected. CDN-cached forever — the site key lives in the URL, so the body is identical for every customer.

  • Passive scroll listeners plus guarded click, form, and viewport listeners
  • Throttled scroll (250 ms), debounced form input (1.2 s)
  • Batched events, beacon on pagehide
  • Strips sensitive query params (token, auth, sig, code) before send
index.html
<!-- Drop into <head> -->
<script async
src="https://api.closetrace.com/t.js?k=ct_pk_abc123"
></script>

Bundle

< 10 KB

Deps

0

Blocks

never

Tracker active
42 events / sec

02 · Sessions

Each tracked visit, as a story

Each tracked visitor turns into a session row with landing page, event timeline, device context, and a one-click jump into replay. Filter by intent, segment, or any UTM combo.

  • Country and city when proxy geo headers are available
  • Form interaction + submission flags surface intent
  • Real-time live counter — see who is on the site right now
  • Saved segments and shareable filter URLs
app.closetrace.com/sessions
All sessionsLive nowTypedSubmitted⌕ Search
VisitorCountryDeviceSeenStatus
SSarah K.🇮🇳 MumbaiChrome · macOS2m agolive
MMike R.🇺🇸 New YorkSafari · iOS5m agotyped
AAnna S.🇩🇪 BerlinFirefox · Win12m agoreplay
DDiego T.🇲🇽 CDMXChrome · Android18m agosubmitted
YYuki M.🇯🇵 TokyoSafari · macOS24m agobrowsing
Showing 5 of 1,247⏎ to load more

03 · Session replay

Watch the visit, not just the event log

Powered by rrweb, lazy-loaded after first idle so the customer page stays out of the critical path. Replays show cursor movement, scroll, and workspace-configured form input capture — including where the visitor bailed.

  • rrweb-based, lazy-loaded (~25 KB gzipped)
  • New self-serve accounts start with all inputs masked by default
  • Skips inactive periods automatically
  • Direct links from any session row
app.closetrace.com/replay/sess_aXk9
00:24
00:57
5 events
↺ replay

Visitor

S
sarah@…

Country

🇮🇳 Mumbai, IN

Device

Chrome · macOS

Status

typed

04 · Lead recovery

Catch the half-typed lead

Form drafts are captured as they happen — name, email, phone, company, message — and assembled into a single recovery dashboard. Reach out before the visitor cools off.

  • Status precedence: draft → submit_attempted → submitted
  • Drafts merge across sessions, never lost on refresh
  • Per-field metrics: time on field, deletes, abandonment
  • Actionable recovery queue tied back to replay
app.closetrace.com/lead-recovery
Inbox12ActionedArchived
  • S

    Sarah K.

    sarah@brightlab.io

    stuck on message

    2m ago

  • M

    Mike R.

    mike@northforge.co

    stuck on budget

    14m ago

  • A

    Anna S.

    anna@kelvinco.de

    stuck on phone

    38m ago

  • D

    Diego T.

    diego@vertice.mx

    stuck on company

    1h ago

  • Y

    Yuki M.

    yuki@harbour.jp

    stuck on message

    2h ago

05 · Heatmaps

See where the eyes go

Click and scroll heatmaps per page, normalized by viewport so mobile and desktop heatmaps are comparable. No screenshots — overlaid live on the page snapshot we already capture.

  • Click density per normalized URL
  • Scroll depth distribution
  • Mobile + desktop comparable
  • Auto-aggregated, no setup
app.closetrace.com/heatmaps/landing
Click mapScroll mapMove map847 clicks
cold
hot

06 · Funnels

Define the journey, watch it light up

Define a 3-to-7-step funnel using URL or event matching. Funnel runs are computed from existing session data — no events to instrument, no deploy to wait for.

  • Template-driven or custom step builder, no SDK changes
  • Backfilled from your existing sessions
  • Drop-off at every step, with replay links
  • Edit, rerun, and compare funnel definitions over time
app.closetrace.com/funnels/signup-flow
Last 7 daysAll sources ▾
−94.0% end-to-end
Landing visit
12,408
Pricing viewed
−28.1%8,920
Signup started
−61.7%3,412
Account activated
−62.3%1,287
First action
−42.3%742

Biggest leak: Signup started → Activated. 62% drop. Watch 17 replays of this step.

07 · Teams

One install, many sites, many teams

A super admin creates orgs. Each org gets its own admins and members, with role-scoped access to sites, sessions, and recovery. Perfect for agencies and multi-brand marketing teams.

  • super_admin / admin / member roles
  • Per-org sites with isolated public keys
  • Origin-checked collector — site A traffic stays in site A
  • Audit-friendly multi-tenant DB schema
app.closetrace.com/team

Workspaces

A

Acme Co.

3 sites · 5 members

B

Beta Inc.

1 sites · 2 members

G

Gamma LLC

5 sites · 8 members

+ new workspace

Acme Co. members

5 total
  • A
    Amitsuper_adminnow
  • P
    Priyaadmin4m
  • R
    Rohanadmin1h
  • M
    Mayamember1d
  • K
    Kunalmember3d

Want to see it on real traffic?

Drop the snippet in, run a session, watch it replay.

Start free →