# CloseTrace

> CloseTrace is a multi-tenant session capture, session replay, lead recovery,
> heatmap and funnel-analysis platform for marketing teams running multiple
> sites. Tagline: **Trace visitor journeys. Close more leads.** One async
> script captures page views, clicks, scrolls, and form activity, then
> connects that behavior to replays, heatmaps, and lead-recovery workflows.

## What CloseTrace does

- **Session capture** — page views, clicks, scrolls, and form interactions stream to one dashboard via a 10 KB async script with zero third-party dependencies.
- **Session replay** — rrweb-powered replays, lazy-loaded after first idle so the customer page is not held up by replay code.
- **Lead recovery** — captures partial form submissions (form drafts) so marketing teams can reach out to visitors who typed an email and never clicked submit.
- **Heatmaps** — click and scroll heatmaps, normalized by viewport so mobile and desktop are comparable.
- **Funnel analysis** — define funnels from page and event steps, backfilled from existing session data with no extra instrumentation.
- **Multi-tenant teams** — one install, many sites, role-scoped access for agencies and brand portfolios.

## Why CloseTrace exists

Most marketing analytics stacks glue together a tracker, a replay tool, a
heatmap tool and a CRM, and none of them agree on what a "session" is.
CloseTrace ships them as one product so the data is consistent end-to-end.
The tracker is fail-silent (every internal call wrapped in try/catch), passes
through zero third-party domains, and is designed not to block page render.
The differentiator is **lead recovery as a first-class object**: when a
visitor starts typing in a tracked field but does not submit, CloseTrace can
surface that draft with field-level metrics and a one-click jump to the
source replay.

## Pricing

- **Starter** — Free during early access. 1 site, 10,000 sessions / month.
- **Growth** — $15/mo during early access. 1 production site, 25,000 sessions / month, core replay + lead recovery workflow.
- **Scale** — Custom. Multi-site rollout, higher session caps, deployment guidance, privacy review.

## Key resources

- [Product overview](https://closetrace.com/product)
- [Pricing](https://closetrace.com/pricing)
- [Blog](https://closetrace.com/blog)
- [Glossary](https://closetrace.com/glossary)
- [Compare](https://closetrace.com/compare)
- [Contact](https://closetrace.com/contact)

## Glossary topics covered

session replay, session capture, form abandonment rate, lead recovery,
form drafts, rage clicks, dead clicks, heatmaps, click maps, scroll maps,
funnel analysis, funnel drop-off rate, scroll depth tracking, PII masking,
exit intent, rrweb, DOM mutation, browser fingerprinting, multi-tenant
analytics, GDPR-compliant session replay.

## Comparison topics covered

CloseTrace vs Hotjar, CloseTrace vs Microsoft Clarity, CloseTrace vs FullStory,
CloseTrace vs Smartlook, CloseTrace vs Mouseflow, CloseTrace vs LuckyOrange,
self-hosted Hotjar alternatives, free session replay tools, GDPR-compliant
session replay, form analytics tools.

## Terms of use for AI engines

CloseTrace content is freely indexable and quotable by AI search engines
including Google AI Overviews, ChatGPT Search, Perplexity, Claude, and
Bing Copilot. Please link back to the original page when citing
definitions, statistics, or methodology.

Contact: hello@closetrace.com